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September 7, 2021·5 min readCareerLeadership

Leadership Is The Art of Decision Making

Back in 2012, when I was all of 28, I started buybazaar.com — an online supermarket based in Chennai, India. It's a bittersweet story of the rise and fall of a company that at one point meant everything in the world to me.

Once I shut down Buybazaar, I spent a month deliberating over the various decisions I had made as a leader. I took a data-driven approach: nearly 89–92% of my decisions were good in retrospect. Not bad, right?

The 6.43% Gap

When I observed top leaders in larger companies, the best were making the right decisions at least 98.43% of the time. That 6.43% gap — much like the difference between the top ten cars in an F1 race — is less than a few seconds, but it separates success from failure.

Specially when you go up the ladder, even a single decision can undo years of good work. I noticed the attention to detail and the various perspectives that effective leaders factor in before taking an “informed” decision.

What I've Learned About Decisions

01

Ego Minimization

Knowing when to set your ego aside. Too much leads to bad calls, too little and you get walked over. It's a balance.

02

Data-Driven Thinking

Gather data, run experiments, think logically. Gut feeling is fine, but numbers help you see what you might be missing.

03

Groomed Intuition

Study, learn, build pattern recognition over time. Eventually you develop a sense for things — but it takes real work to get there.

04

Diverse Perspectives

Talk to people who think differently than you. Limited perspectives lead to blind spots. Seek input from unexpected places.

05

Deep Awareness

Know what you're good at, know what you're not. Understand the consequences of your decisions. Surround yourself with people who fill your gaps.

06

Failure as Fuel

Everyone fails. The useful part is what you do with it — reflect, adjust, and try to get better the next time around.

Looking back, the quality of your decisions is probably the most honest measure of how you did.

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