The work
so far.

One of India's largest managed-workspace providers — scaling toward a public listing.

• Lead the company-wide technology charter — enterprise data engineering, software development, and physical devices & IoT across the portfolio
• Bring technology deeper into the workspace journey to improve operational efficiency, strengthen controls, and scale business processes
• Drive sharper decision-making through business analytics and an enterprise data strategy
• Own end-user technology — access systems, workflows, and the digital tools employees rely on daily — making everyday workplace experiences smoother and more intuitive
• Champion automation across the business as the company scales toward the public markets

India's leading technology-driven specialty coffee chain with 190+ cafés and $28M+ annual revenue.

• Own end-to-end technology strategy for a national café chain — ERP/POS, consumer mobile apps, in-store systems, data engineering, and cloud infrastructure across 190+ outlets
• Own App CRM strategy end-to-end — segmentation, lifecycle journeys, KPIs, and behavioral analytics that drive loyalty, frequency, and lifetime value
• Set the forward-looking technology vision and rally cross-functional squads around shared OKRs aligned to business outcomes
• Build the right team mix — in-house senior engineers and outcome-based vendor contracts — to balance velocity, cost, and IP ownership
• Architect a cloud-native stack — single codebase, micro-services, real-time data pipelines, and CI/CD — to ship faster with fewer regressions
• Set up live analytics on sales, inventory, and campaigns with self-serve dashboards so operators and marketers act on signal in minutes, not days
• Modernize ERP and POS workflows — automate inventory, procurement, and reconciliation; cut manual ops and shrinkage at scale
• Institute vendor scorecards and SLA-driven governance — driving double-digit cost savings without compromising delivery
• Partner deeply with performance-marketing and CX to ship loyalty, delivery, and personalization features that move the top-line
• Champion an experimentation and automation culture — low-code, AI copilots, and blameless post-mortems — to compound learning across the org

AI-powered collaborative travel assistant — live on App Store and Play Store.

• Conceptualized and launched an AI travel assistant from ideation to market with multi-turn agentic AI experiences
• Conducted extensive market research — 57 interviews and 12 surveys — shaping product vision and ICP
• Architected a scalable backend on Django with LLM-based personalized recommendations and real-time itinerary collaboration
• Led a cross-functional team (developers, designers, QA) through rapid MVP iterations and weekly releases
• Launched on App Store and Google Play with positive user feedback, steady adoption, and a roadmap for monetization

Voice-controlled assistant powering smart speakers, in-vehicle systems, and smart home devices.

• Delivered Alexa Auto solutions (offline music streaming) to 500K+ vehicles, achieving a 32% increase in user engagement
• Generated $30M+ in global revenue through 15+ impactful product features for Alexa Audio's Auto initiative
• Managed the full product lifecycle from ideation to deployment across engineering, legal, design, and business teams
• Owned program governance for multi-org launches — partner OEM integrations, certification, and global rollout schedules
• Built operational dashboards and weekly business reviews that surfaced risks early and accelerated executive decision-making

AI/ML technology services company specializing in NLP, computer vision, and deep learning.

• Built and scaled the program management function from the ground up, directly contributing to 4x revenue growth — from $500K to over $2M
• Established delivery frameworks, governance structures, and client engagement models that became company-wide standards
• Directed an AI-driven drone project for precision agriculture — delivering 14% cost savings for a US agriculture enterprise
• Developed a warehouse optimization AI solution that reduced operational expenses by 37% for a Fortune 500 retailer
• Led cross-functional teams across India and the US, managing complex stakeholder relationships and time-zone delivery
• Played a hands-on role in pre-sales — solution architecture, RFP responses, and technical demos — converting strategic logos

Global technology consultancy serving Fortune 500 clients across APAC and LATAM.

• Led enterprise e-commerce search and personalization for Falabella Group (Chile's second-largest retailer, $10B+ revenue) — improving search conversions by 10% across Falabella, Sodimac, and Tottus
• Architected personalized logistics integrating real-time inventory and location data, increasing checkout conversion by 8%
• Spearheaded mobile banking transformation at DBS Bank (Singapore) — modernizing legacy apps for 7 million customers
• Delivered technology consulting across India, Singapore, and Chile in retail, banking, and logistics
• Mentored junior consultants and ran workshops on microservices, TDD, evolutionary architecture, and continuous delivery

American multinational IT services and consulting company.

• Managed Walmart's digital merchandising ML project — deploying 100+ models that enriched 35M+ active SKUs
• Achieved a 2.3% sales lift and 3% reduction in order returns through intelligent product enrichment
• Developed an automated spend analysis solution contributing $2M+ in cost-savings recommendations
• Led an offshore engineering pod and partnered closely with US-based product owners on agile delivery

Pioneering online-to-offline grocery commerce platform — one of Chennai's first hyper-local e-commerce ventures.

• Founded and scaled a hyper-local grocery e-commerce venture from concept to ₹45M+ turnover with 216% average YoY growth
• Developed the business plan, pitched investors, and raised $300K seed capital
• Built and led a team of 50+ across tech, operations, logistics, warehousing, and customer service
• Acquired 25,000+ registered customers and fulfilled 500,000+ orders
• Pioneered an omnichannel model integrating the online platform with physical stores and warehouses
• Designed and developed the full e-commerce stack — website, iOS and Android apps, order management, delivery tracking
• Navigated a competitive landscape (BigBasket, Grofers) through hyper-local focus, neighborhood pricing, and service quality