19+ Years of Building
CAREER
Technology leader who's spent time across mid-stage and large companies. I work on building teams, shaping vision, and shipping tech for B2B and B2C — with stops in Chile, Singapore, India, the US, and Canada.
How I work
What I bring to the table
A mix of technical breadth, an eye on org behaviour and culture, and the patience to take ambitious tech rollouts from a vision on the whiteboard to something real that ships.
Tech breadth
AI, cloud, backend, frontend, and data engineering — hands-on enough to architect, senior enough to delegate.
Global delivery
Led teams across Chile, Singapore, India, the US, and Canada — across time zones, cultures, and regulatory regimes.
Vision → roll-out
From shaping technology vision to shipping it — for both B2B platforms and consumer-facing B2C products.
Org & culture
Team building, org behavior, and culture as first-class disciplines — not afterthoughts.
My Philosophy
Three Pillars
Three ideas I try to keep in mind. I don't always get it right, but they help me stay grounded.
Financial Sustainability
Having a stable financial base makes it easier to take risks and try new things. It's practical, not glamorous, but it enables everything else.
Excellence in Everything
Whatever I'm working on — code, a ride, a song — I try to give it my full attention. Not about being perfect, just about caring enough to do it well.
Social Responsibility
Trying to give back where I can — mentoring, sharing what I've learned, helping others when the opportunity comes up.
Borrowed (with gratitude) from ThoughtWorks, who in turn borrowed it from Ben & Jerry's. Good ideas travel.
Something I keep coming back to: the importance of making sure what you think, what you do, and what you say are consistent. Easier said than done, but worth working toward.
Writing
From the blog
Posts tagged career.
On Camera
A Bit of Career Advice
The Journey
Chief Technology Officer
Third Wave Coffee
India's leading technology-driven specialty coffee chain with 190+ cafés and $28M+ annual revenue.
- Own end-to-end technology strategy for a national café chain — ERP/POS, consumer mobile apps, in-store systems, data engineering, and cloud infrastructure across 190+ outlets
- Own App CRM strategy end-to-end — segmentation, lifecycle journeys, KPIs, and behavioral analytics that drive loyalty, frequency, and lifetime value
- Set the forward-looking technology vision and rally cross-functional squads around shared OKRs aligned to business outcomes
- Build the right team mix — in-house senior engineers and outcome-based vendor contracts — to balance velocity, cost, and IP ownership
- Architect a cloud-native stack — single codebase, micro-services, real-time data pipelines, and CI/CD — to ship faster with fewer regressions
- Set up live analytics on sales, inventory, and campaigns with self-serve dashboards so operators and marketers act on signal in minutes, not days
- Modernize ERP and POS workflows — automate inventory, procurement, and reconciliation; cut manual ops and shrinkage at scale
- Institute vendor scorecards and SLA-driven governance — driving double-digit cost savings without compromising delivery
- Partner deeply with performance-marketing and CX to ship loyalty, delivery, and personalization features that move the top-line
- Champion an experimentation and automation culture — low-code, AI copilots, and blameless post-mortems — to compound learning across the org
Founder & Developer
TravafaAI-powered collaborative travel assistant — live on App Store and Play Store.
- Conceptualized and launched an AI travel assistant from ideation to market with multi-turn agentic AI experiences
- Conducted extensive market research — 57 interviews and 12 surveys — shaping product vision and ICP
- Architected a scalable backend on Django with LLM-based personalized recommendations and real-time itinerary collaboration
- Led a cross-functional team (developers, designers, QA) through rapid MVP iterations and weekly releases
- Launched on App Store and Google Play with positive user feedback, steady adoption, and a roadmap for monetization
Sr. Technical Program Manager
Amazon (Alexa)
Voice-controlled assistant powering smart speakers, in-vehicle systems, and smart home devices.
- Delivered Alexa Auto solutions (offline music streaming) to 500K+ vehicles, achieving a 32% increase in user engagement
- Generated $30M+ in global revenue through 15+ impactful product features for Alexa Audio's Auto initiative
- Managed the full product lifecycle from ideation to deployment across engineering, legal, design, and business teams
- Owned program governance for multi-org launches — partner OEM integrations, certification, and global rollout schedules
- Built operational dashboards and weekly business reviews that surfaced risks early and accelerated executive decision-making
VP of Technology & Program Management
Inviz.ai
AI/ML technology services company specializing in NLP, computer vision, and deep learning.
- Built and scaled the program management function from the ground up, directly contributing to 4x revenue growth — from $500K to over $2M
- Established delivery frameworks, governance structures, and client engagement models that became company-wide standards
- Directed an AI-driven drone project for precision agriculture — delivering 14% cost savings for a US agriculture enterprise
- Developed a warehouse optimization AI solution that reduced operational expenses by 37% for a Fortune 500 retailer
- Led cross-functional teams across India and the US, managing complex stakeholder relationships and time-zone delivery
- Played a hands-on role in pre-sales — solution architecture, RFP responses, and technical demos — converting strategic logos
Senior Technology Consultant
ThoughtWorks
Global technology consultancy serving Fortune 500 clients across APAC and LATAM.
- Led enterprise e-commerce search and personalization for Falabella Group (Chile's second-largest retailer, $10B+ revenue) — improving search conversions by 10% across Falabella, Sodimac, and Tottus
- Architected personalized logistics integrating real-time inventory and location data, increasing checkout conversion by 8%
- Spearheaded mobile banking transformation at DBS Bank (Singapore) — modernizing legacy apps for 7 million customers
- Delivered technology consulting across India, Singapore, and Chile in retail, banking, and logistics
- Mentored junior consultants and ran workshops on microservices, TDD, evolutionary architecture, and continuous delivery
Senior Technology Consultant
Cognizant
American multinational IT services and consulting company.
- Managed Walmart's digital merchandising ML project — deploying 100+ models that enriched 35M+ active SKUs
- Achieved a 2.3% sales lift and 3% reduction in order returns through intelligent product enrichment
- Developed an automated spend analysis solution contributing $2M+ in cost-savings recommendations
- Led an offshore engineering pod and partnered closely with US-based product owners on agile delivery
Founder & CEO
Buybazaar.com
Pioneering online-to-offline grocery commerce platform — one of Chennai's first hyper-local e-commerce ventures.
- Founded and scaled a hyper-local grocery e-commerce venture from concept to ₹45M+ turnover with 216% average YoY growth
- Developed the business plan, pitched investors, and raised $300K seed capital
- Built and led a team of 50+ across tech, operations, logistics, warehousing, and customer service
- Acquired 25,000+ registered customers and fulfilled 500,000+ orders
- Pioneered an omnichannel model integrating the online platform with physical stores and warehouses
- Designed and developed the full e-commerce stack — website, iOS and Android apps, order management, delivery tracking
- Navigated a competitive landscape (BigBasket, Grofers) through hyper-local focus, neighborhood pricing, and service quality
2006 – 2011
Earlier years
First few stops out of college — before founding Buybazaar.
Jan 2011 – Dec 2011
SEO Specialist
Sumeru Digital Solutions · Bangalore
On-page and off-page SEO for enterprise client portfolios across US and EU — keyword research, content optimization, and link-building playbooks.
Jan 2008 – Mar 2009
Senior Marketing Executive
K7 Computing · Chennai
Product marketing for K7's consumer antivirus and security suites — channel partners, sales collateral, and regional launch plans.
Jul 2006 – Dec 2007
Quality Solutions Specialist
Indium Software · Chennai
Functional, regression, and performance test strategies for global software clients; early test automation and CI/CD pipelines.
Education
MBA — Technology, Global Management & Entrepreneurship
UCLA Anderson School of Management
2021 – 2023 · Los Angeles
Bachelor of Engineering (Mechanical)
Anna University
2002 – 2006 · Chennai
Certifications
- Postgraduate Program — Artificial Intelligence & Machine Learning, Texas McCombs School of Business (UT Austin)
- Postgraduate Degree — Full Stack Engineering, BITS Pilani
- AWS Solutions Architect — Associate